Our app is completely free to download and install. You are not required to be a VIP member to download the app, and you are welcome to shop as a guest. Just select "Check out as a guest" when completing your purchase. Although, we do think you'll love being a VIP because you'll get 30% off standard prices (and much more)! Learn about it here.

In order to set up your account, all you have to do is log in with your existing JustFab login info! If you are new to JustFab, you can register for an account with a working email address. Trouble registering for an account or logging in? Contact us.

Our Mobile App is supported on iOS 10.3 or later versions (iPhone, iPod touch, and/or iPad).

Our mobile app is available to download here or you can find it by simply searching for "JustFab" on the Apple App Store.

If you are unable to find our app, that probably means your phone is not supported.

Please refer to the list of supported operating systems.

No! Our mobile app is completely free to download and install. We also offer a VIP Membership which you can learn about here.

Yes! All your personal information is encrypted in every transaction run through the app, and no such information is stored locally on your mobile device. However, your mobile devices may offer you the ability to store your login information for apps installed on the device. If you choose to store your login information, any person who has access to your mobile device can access your account.

No! Our mobile app is completely free to download and install. We also offer a VIP Membership which you can learn about here.

Our mobile app is a native app that can be downloaded and installed on your compatible mobile device, while the mobile site is a web portal that runs directly in the web browser on your smart phone or other mobile devices. Both the app and mobile site allow you to access your account information, shop or "Skip the Month," browse new collections and contact our customer service team directly from your mobile device.

Once you've installed the JustFab app on your phone, you can opt in to receive push notifications and alerts for early access to exclusive collections. (Hint: some collections will be available before they're released—exclusively for app users.) In addition, we're always innovating and playing with new technology, so you never know what fun features are coming next.

The JustFab app gives you the ability to browse and shop, view your account, shop or "Skip the Month," make secure payments directly from your mobile device, view your payment history, modify or maintain your VIP membership for alerts and reminders, and contact us at any time—all in the palm of your hand. You'll see a shopping experience customised to your unique tastes and preferences, and (as always) on-trend shoes, clothing and accessories that make your life easier—and more stylish.

You can find more 'frequently asked questions' here.