Welcome to JustFab! We care deeply about privacy. We’re committed to being transparent about our privacy practices, including how we treat your personal information. This privacy notice, together with the materials referred to in it, describes:
We need to use your personal information to operate our business and to provide you with the Services. Please read this privacy notice carefully before using the Services. By using the Services you consent to the privacy practices described in this notice. If you don’t want us to collect or use your information in the ways described in this notice, you shouldn’t use the Services.
This notice is incorporated into, and is subject to, our terms and conditions. Capitalised terms used but not defined in this notice have the meaning given to them in the terms and conditions.
TABLE OF CONTENTS
We are JUST FAB (UK) Ltd, a company registered in England and Wales with company number: 08097376 and registered office at 38 St Martin’s Lane, London WC2N 4ER (“we” or “us”). We operate the Services and are the data controller responsible for your personal information. You may contact us as detailed in section 12.
When you use the Services we collect or receive your personal information in the following ways:
Protecting the privacy of children is especially important to us. The Services are not directed towards children and we do not knowingly collect personal information from children. If you are under 18 years of age, please do not use the Services. If we learn that we have collected or received personal information from anyone under 18 years of age, we will delete this information. If you are a parent or guardian and discover that your child has provided us with personal information, please contact us as detailed in section 12.4. HOW WE USE YOUR INFORMATION
4.1. LEGAL BASES FOR PROCESSING
When you use the Services we collect, use, share and otherwise process your personal information as described in this notice. Whenever we process your personal information we do so on one of the following legal bases:
4.2. INFORMATION USES
In these cases, our use of your information may be necessary for the purposes of our or a third party’s legitimate interest in keeping our Services secure, preventing harm or crime, enforcing or defending legal rights, or preventing damage. Such use may also be necessary to comply with a legal obligation, a court order, or to exercise or defend legal claims. In rare cases it may also be necessary in the public interest or to prevent loss of life or personal injury. If we receive a lawful request for information in one of the limited circumstances described in this paragraph, we may disclose your personal information.
We may need to contact you from time to time. You agree that we may send you service-related emails or messages. Examples of service-related messages include an email address confirmation or welcome email when you register an account, a confirmation when you place order, information concerning service availability, information about changes to key Service features or functions, and correspondence with our support team. We may also contact you by telephone for transaction-related purposes or to provide support.
If you have consented for us to do so, we may also send you marketing emails or messages. You may unsubscribe at any time from marketing messages through the opt-out link included in the messages or through your account settings.6. TRANSFERRING YOUR INFORMATION
We are part of a global group of companies. By using the Services you acknowledge that we may use the personal information we collect or receive about you in the European Economic Area (“EEA”), US and other countries in which we and our partners operate for purposes described in this notice. This includes sharing your information with TechStyle Inc., our US parent company, and other companies in our global group.
When your personal information is transferred from your home country to another country, the laws and rules protecting that information in the country to which it is transferred may be different from those in the country in which you live. We will transfer your information only to those countries to which we are permitted by law to do so, and we will take steps to ensure that your information continues to enjoy appropriate protections.
Whenever we transfer personal information outside of the EEA, we do so on one or more of the following legal bases:
You may review, update, correct or delete certain personal information we collect or receive about you through your account settings, or by contacting us as detailed in section 12.
You may also benefit from certain legal rights in respect of your personal information. Upon request, we will provide you with information about our processing of your personal information. In certain circumstances, you may have the right to receive a copy of your information in an easily accessible format, and to request the deletion of your information other than information we are required to retain. In certain cases, you may also have a right to restrict or limit the ways in which we use your personal information. If, as explained in section 4.2, we process your information based on our legitimate interests or in the public interest, you may object to this processing in certain circumstances; in such cases, we will cease processing your information unless we have compelling legitimate grounds to continue processing or where it is needed for legal reasons.
Where you have provided your consent to processing of your information, you have the right to withdraw your consent at any time. If you no longer wish to receive marketing messages you may opt out as detailed in section 5. If you have consented to share your precise device location details but no longer wish to do so, you may withdraw your consent through the settings in the App or on your mobile device.
If you no longer wish to use the Services or receive service-related messages you may close your account at any time by following the instructions detailed here. Please be aware that this deletion is permanent and your account cannot be reinstated.8. ABOUT COOKIES AND SIMILAR TECHNOLOGIES
Cookies and other similar technologies (collectively, “Cookie Technologies”) are used by us and our partners. Cookie Technologies serve a number of purposes, including allowing the Services to function and helping us to understand how you use the Services.
8.1. Types of Cookie Technologies
Cookies allow the Services to function and enable us to personalise your experience. You may configure your browser’s settings to reflect your preference to accept or reject cookies, including how to handle third party cookies. For more information, see section 8.5.
8.2. Purposes OF COOKIE TECHNOLOGIES
We use Cookie Technologies to recognise you on the Site, to make the Site function for you, and to help personalise your experience and use of the Services. More specifically, we use Cookie Technologies for:
These Cookie Technologies allow a partner to recognise your computer or mobile device each time you visit the Site or App or other websites and mobile applications based on data like a cookie, your IP address, or device ID, but do not allow access to other personal information. These third parties are required to follow applicable laws, self-regulatory programmes, and our data protection rules where applicable. However, we do not control these third parties, who each have their own privacy practices.
8.3. Services in the App
The App may include third party application SDKs that provide mobile performance and analytics data, bug reporting features, and APIs to third parties that help provide the Services, for social media functionality, and for marketing and advertising.
8.4. LEGAL BASES FOR PROCESSING
We use certain Cookie Technologies to ensure the Site and App function for their intended purpose. We do this on the basis of contractual necessity based on your agreement with us to perform the Services you have requested. By using the Services after having been notified of our use of Cookie Technologies in the ways described in this notice and, where applicable, through notice and unambiguous acknowledgement of your consent, you agree to such use.
8.5. Managing Cookie Technologies
You have the ability to control the use of certain Cookie Technologies:
We will retain your personal information only for as long as your account is active, as needed to provide the Services to you, or otherwise as necessary for the purposes described in this policy. If you no longer want us to use your information to provide the Services to you, you may close your account at any time by following the instructions detailed here.10. INFORMATION SECURITY
The security of your personal information is very important to us. We follow generally accepted standards to protect the information we collect and receive, both during transmission and after it is received. We maintain appropriate administrative, technical and physical safeguards to protect your information against accidental or unlawful destruction, accidental loss, unauthorized alteration, unauthorized disclosure or access, misuse, and any other unlawful form of processing. This includes, for example, firewalls, encryption, password protection and other access and authentication controls. However, no method of transmission or storage is completely secure. While we strive to protect your personal information, we can't guarantee its absolute security. Your account information is protected by a password. It is important that you protect against unauthorised access to your account and information by choosing your password carefully and by keeping your password and computer secure, such as by signing out after using the Services. If you believe the security of your personal information has been compromised, please contact us as detailed in section 12. If we become aware that your information has been compromised, we will inform you in accordance with applicable law.11. CHANGES TO THIS NOTICE
We may amend or update this notice from time to time. If we believe the changes are material, we’ll notify you by posting the changes on or through the Services, by sending you an email or message about the changes, and/or by posting an update in the version notes on the App’s platform. We encourage you to check back regularly and review any updates.12. HOW TO CONTACT US
If you have any questions or comments about this notice, your personal information, or your choices and rights, please contact:
You may also have the right to file a complaint against us with the Berlin Commissioner for Data Protection and Freedom of Information. The Berlin Commissioner is our lead supervisory authority for data protection matters. The Berlin Commissioner’s contact details are:
Address: Berliner Beauftragte für Datenschutz und Informationsfreiheit
Telephone: +49 30 13889-0
If you live in the EEA, you may also file a complaint with your local data protection authority. You may find details of your local authority here.
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